Website Messaging
- Identify the target audience and understanding their needs and interests
- Use headlines and subheadings to guide visitors through the website and highlight important information
- Use images, videos, and infographics to help visitors understand complex concepts or statistics
- Highlight the organization’s impact and achievements to build trust and credibility with visitors
- Incorporate storytelling into the messaging to engage visitors on an emotional level
- Use social proof, such as testimonials or success stories, to further demonstrate the organization’s impact
- Remember to include a clear and visible call-to-action on every page to encourage visitors to take the desired action, such as donating or volunteering
Accessibility
- Website accessibility ensures that your website can be used by more people
- Accessibility benefits all users, not just those with disabilities. For example, captions or transcripts for videos can be helpful for users who are in a noisy environment
- Accessibility also helps to improve the search engine optimization (SEO) of your website. An accessible page helps computers understand the content on your page.
- Image alt tags
- Captions and transcripts
- Clear layout and formatting (headings, hierarchy, sections)
- Words as text, not images
- High colors contrast, large fonts
Monitoring User Activity
- Understanding how your audience interacts with your content and if your website is meeting your goals
- Google Analytics is a free tool that allows you to track and analyze various user behavior, such as pageviews, bounce rate, time on page, demographics, and much more
- Make informed decisions to improve user experience, such as making changes to your website’s layout, design, or content
- Google Search Console measures your website’s performance on Google’s search engine. It provides information on search queries, keywords, click-through rate, and more
Free & Low-cost Tools
- Resources & Tools Page
- Google for Nonprofits
- TechSoup
- Canva
- Slack
- Google Language Translator – WordPress plugin to translate website (see implementation on richmondmeltdown.com)